FAQ

Please email us at info@lovelywoof.com and we'll take care of that for you. 

We can only cancel or modify orders within the first 12 hours after purchase or until orders go into processing.  

If your is already in progress, we cannot change or cancel it.  This is because everything we sell is printed on demand especially for you at the time that you order.  Your order is in production, along with thousands of other items, and we cannot pull individual items out of the production line which then goes immediately to shipping. 

We currently accept PayPal, credit card and Klarna payments!

If an item is defective or damaged due to manufacturer error or if we ship you the wrong item, we will send a replacement to you. You must send pictures of the damaged or incorrect item to start the replacement process.

If your tracking number states your order was delivered, but you claim you did not receive it, we have to rely on the tracking number.

Please email us at info@lovelywoof.com Our customer support team will be glad to assist you.

Our discount codes are only valid for a limited time and must be applied before completing your purchase. Unfortunately, we are unable to apply the discount after the transaction has been processed.