We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Certain types of items cannot be returned, like custom products, such as special orders or personalized items.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@lovelywoof.com.
Orders with 2+ items may ship in multiple packages, possibly arriving separately. You'll receive tracking info for each package. Contact us with any questions.
Our products are made to order. All orders generally take 2-5 days to be created and shipped. This can increase slightly during sales periods. Transit time vary by country (listed below).
Once created transit time estimates are shown below:
USA: 3-5 working days
Europe: 5-14 working days
Rest of world: 10-30 working days
Shipping prices are a flat fee:
USA: $4.95
Europe: $9.95
Rest of world: $14.95
